July 2019 - Present
TELUS INTERNATIONAL PHILIPPINES
Application Support Analyst
Handle and resolve tickets. Monitor Telus applications
An experienced customer support consultant that dreams to be a developer. This responsive personal website is developed using HTML and CSS only. This website will showcase my skills and projects in web development
01 Professional
MY KNOWLEDGE IN SOFTWARE
HTML
80%
CSS
70%
JAVASCRIPT
50%
ANDROID
50%
MY KNOWLEDGE IN SOFTWARE
HTML
80%
CSS
70%
JAVASCRIPT
50%
ANDROID
50%
70%
JAVASCRIPT
50%
ANDROID
50%
50%
02 Experience
Feb 2016 - Oct 2018
FINASTRA
Associate Technical Support Advisor
Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environment. Perform technical investigation with root cause analysis of the issue reported and provide adequate solutions.
June 2015 - Dec 2015
CURO TEKNIKA
Network Support Specialist
remotely configure and repair PLDT Fiber Optical Network Unit, creates bandwidth profile for subscribers.
03 Interests
Mountaineering
Running
Cycling
Wuxia Light Novels
Gaming
CONTACT
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